Dealers' Group Privacy Policy

Capitalised terms in this Privacy Policy have the special meanings in the Dealers' Group's Website Terms and Conditions (the Terms and Conditions).

Dealers' Group may collect your personal information

When you use the Website, Dealers' Group may collect personal information about you (your personal information), including mobile phone numbers, email addresses and other information, for example, information collected as part of the sign-up process for email updates or when registering for a seminar. Where reasonably possible, Dealers' Group will only collect personal information from you. Dealers' Group may also collect personal information about you from a third party, such as another Dealers' Group member. If Dealers' Group collects personal information from a third party, Dealers' Group will take reasonable steps to notify you.

You agree to indemnify, and hold harmless, Dealers' Group, our officers, employees and agents against all claims if your personal information is used in a manner consistent with this Privacy Policy or by any third party to whom Dealers' Group provides your private information.

The principles in this Policy apply only to us. If you disclose personal information to another user or third party while you are using the Website, for example in a blog, you must be aware and agree that Dealers' Group has no responsibility for that disclosure, or any use that the other user or third party may make of your personal information. You must exercise care when disclosing personal information to others, and satisfy yourself that the other person will respect your privacy, and your personal information.

Information collected from the Website

Dealers' Group collects information about the Website, including the number of visitors, when the visits occur, how many pages are viewed and navigation patterns. Dealers' Group gets this information from 'cookies' which are a website tool commonly used to identify website users' computers. Knowing this information allows us to personalise our website to your specific preferences. Dealers' Group uses this information to obtain statistical information which helps Dealers' Group evaluate and enhance the entire Website. This information is collected for Dealers' Group by Google, of 1600, Amphitheatre Parkway, Mountainview, CA 94043, USA.

If you decline to provide Dealers' Group with certain personal information when requested (for example, refusing cookies in your browser), the Website and features may not operate optimally or at all.

How Dealers' Group uses your information

Dealers' Group will use your personal information to provide the Website to you. Dealers' Group will also use your personal information to investigate or resolve any dispute relating to your use of the Website, for planning, research and development, and for other strategic business purposes in relation to the Website and our associated business.

Dealers' Group will also use your personal information to prevent fraud, infringement of intellectual property rights, imminent harm, to comply with legal obligations, and to ensure the integrity and security of the Website.

How Dealers' Group discloses your information

Dealers' Group will disclose your personal information:

• to our authorised providers, as necessary, to enable Dealers' Group to provide the Website to you (this may include web hosting providers and agents who administer the Website). our authorised providers may have their own privacy policies, and will observe these when using your personal information. If you would like information about our authorised providers, their privacy policies, or if you wish to obtain personal information held about you by them please contact Dealers' Group on 02 95554203;
• to government agencies or individuals appointed by a government responsible for investigating and/or resolving disputes regarding your use of the Website;
• to any person, organisation, government or regulatory body or their delegate/s in response to a lawful request, or otherwise as permitted or required by applicable laws;
• where you have consented to that disclosure.

Direct marketing

Dealers' Group will use your personal information to provide information to you about other goods or Websites which Dealers' Group or any of our business affiliates may offer to you.

If you do not want Dealers' Group to use your personal information in this way, you may direct Dealers' Group not to by ticking the appropriate box when registering for seminars, or by contacting Dealers' Group on 02 95554203. You can contact Dealers' Group at any time about this even if you have been registered for some time and you had previously given us your consent.

Access to your personal information

Dealers' Group will provide you with access to the personal information Dealers' Group hold about you, but if this is not possible, Dealers' Group will tell you why. You can find out what information Dealers' Group have about you by contacting Dealers' Group on 02 95554203. Your request must be in writing and include proof of identity. Dealers' Group may impose a charge to cover our staff's time in handling your request and for postage.

If you think that any personal information Dealers' Group holds about you is not accurate, complete and up-to-date, you may ask Dealers' Group to amend your details. Dealers' Group will take reasonable steps to amend your personal information as you direct, unless Dealers' Group reasonably considers that your information is already accurate, complete and up-to-date.

You can contact Dealers' Group by writing to Dealers' Group at 212A, Darling St., Balmain, NSW 2041 Australia or contacting Dealers' Group on 02 95554203.
If you believe that Dealers' Group have failed to comply with this Privacy Policy, Dealers' Group encourages you to tell us how and to be as specific as possible so that Dealers' Group can resolve any dispute between us. The terms of the dispute resolution procedure in the Terms and Conditions will apply.

Dealers' Group will do its best to resolve your complaint as quickly as possible. If you are not satisfied with our response to your complaint, you can refer the matter to the Federal Privacy Commissioner:

Director of Complaints,
Office of the Federal Privacy Commissioner,
GPO Box 5218,
Sydney NSW 2001.
Telephone: 1300 363 992